The Great Unbundling & The Domestic Awakening (2009–2016)
Explore the resilient growth of Nepal’s IT sector 2009 - 2016. Pioneers like F1Soft, Deerwalk, CloudFactory, and Leapfrog built digital economy
If the 2000-2008 era was about laying the bedrock, the period from 2009 to 2016 was about constructing the skyline while the ground literally shook beneath it. This era was defined by a massive divergence: while export-oriented companies continued to mature, a daring new wave of entrepreneurs began building technology for Nepal, not just from Nepal.
This growth happened against a backdrop of maximum adversity. These were the "dark ages" of infrastructure, where load shedding peaked at 18 hours a day, and political instability was the norm. Yet, in these shadows, the modern Nepali digital economy was born.
1. The Pivot Home:
F1Soft and the Fintech GenesisBy 2008, the "standard" success model was D2Hawkeye: build software in Kathmandu, sell it in Boston. Biswas Dhakal broke this rule. Founded in 2004, his company F1Soft initially followed the trend, but in 2009, they launched eSewa, Nepal’s first digital wallet.This was a seemingly irrational bet. In 2009, few Nepalis had smartphones, and even fewer had bank accounts. However, Dhakal realized that while Nepal lacked credit cards, it had a booming mobile telecom culture. By bypassing traditional banking infrastructure and allowing users to pay utility bills and top-up phones digitally, eSewa didn't just build a product; it built a market. It shifted the industry's mindset from "serving the West" to "solving local problems," eventually processing 80% of Nepal's digital payments and creating a domestic digital economy from scratch.
2. The Second Act: Rudra Pandey and Deerwalk
Following the acquisition of D2Hawkeye by Verisk Analytics in 2008, the "Godfather" of the industry, Rudra Pandey, did not retire. Instead, he launched his second act: Deerwalk, founded in 2011.While D2Hawkeye had proved Nepal could produce elite code, Deerwalk focused on how to reproduce that talent at scale. Pandey realized that the university system was lagging behind industry needs. He integrated the Deerwalk Institute of Technology (DWIT) directly into the company ecosystem, effectively blurring the line between a university and a software firm. This "build your own builders" model ensured a steady pipeline of engineers capable of handling complex US healthcare analytics, solidifying the "University of Tech" legacy he started at D2.
3. Two Paths to Global Scale: CloudFactory and Leapfrog
As the 2010s rolled in, the outsourcing model bifurcated into two distinct, highly successful avenues:
- The "Microwork" Revolution (CloudFactory): Founded in 2010 by Mark Sears, CloudFactory introduced the concept of "Impact Sourcing". Instead of hiring a few dozen elite engineers, Sears built a "factory in the cloud" that broke down complex data tasks into micro-tasks. This allowed them to hire thousands of people, not just engineers, but data entry specialists, connecting a massive untapped workforce to the global AI economy. With over 1,300 workers in Nepal alone, it became one of the largest tech employers in the country.
- The Silicon Valley Standard (Leapfrog Technology): On the other end of the spectrum was Leapfrog, founded in 2010 by Himal Karmacharya. Leapfrog rejected the "cheap offshore coding" label entirely. They positioned themselves as an innovation partner, working on high-stakes projects like AI-driven healthcare and later, AWS-partnered cloud solutions. They proved that a Nepali firm could operate with the same engineering culture, agility, and quality as a startup in Palo Alto.
4. Resilience in the Cloud: The 2015 Earthquake
The ultimate test for this era came on April 25, 2015. The 7.8 magnitude earthquake devastated Nepal’s physical infrastructure, but it paradoxically highlighted the resilience of its digital one.While brick-and-mortar businesses were shuttered for weeks, the IT sector, operating on cloud infrastructure, was back online almost immediately. Tech companies became the nervous system of the disaster response. Initiatives like the Earthquake Response Transparency Portal (built by Young Innovations and Open Nepal) tracked aid flows in real-time. Global platforms like Google’s Person Finder and Facebook’s Safety Check were critical, but it was the local IT sector's ability to maintain communication and digital financial flows (via eSewa) when physical banks were closed that proved "The Cloud" was the safest place in a seismic zone.
The End of the Dark Ages
By 2016, the Nepali IT sector had survived a civil war, an earthquake, and a decade of power cuts that cost the economy nearly 7% of its GDP annually. The "bedrock" poured in the early 2000s had hardened into a fortress.
As the era closed, two major changes loomed that would ignite the next boom: the end of load shedding (thanks to Kulman Ghising's appointment to the NEA) and the widespread rollout of 4G internet. The "Survival Phase" was over; the "Hypergrowth Phase" was about to begin.
- F1Soft/eSewa: Pioneered the domestic fintech market (2009).
- Deerwalk: Institutionalized elite engineering education (2011).
- CloudFactory: Scaled employment via microwork (2010).
- Leapfrog: Established Silicon Valley engineering standards (2010).